Mike Eberl March 25, 2025
Managed Transportation Services: What They Are and Why You Need Them

Missed deadlines, unexpected costs, and the constant headache of carrier management—these are the daily battles for logistics and supply chain leaders. If you're tired of firefighting and ready for a proactive approach, it's time to consider managed transportation services. 

These services offer a strategic partnership, taking the burden of logistics off your shoulders and delivering tangible results. Ready to learn how?

What are Managed Transportation Services?

Managed transportation services represent a sophisticated evolution of traditional logistics solutions, going beyond the scope of a typical freight brokerage. At its core, it functions as an outsourced logistics department, providing comprehensive management of a company's transportation needs. Often, these services are provided by a Third-Party Logistics (3PL) provider, but it's important to understand that not all 3PLs offer managed transportation; it's a specialized subset of 3PL capabilities.

Unlike a standard freight broker, which primarily focuses on connecting shippers with carriers, managed transportation services offer a strategic, end-to-end approach. This includes:

  • Strategic carrier management and negotiation: Providers leverage extensive networks and market insights to secure optimal carrier relationships and negotiate competitive rates. This not only reduces costs but also ensures access to reliable capacity, even during peak seasons.

  • End-to-end shipment tracking and visibility: Advanced technology platforms provide real-time tracking, offering complete visibility into your shipments' progress. This proactive approach enables timely issue resolution and enhances customer satisfaction.

  • Comprehensive freight bill auditing and payment: Managed services streamline the complex process of freight bill auditing and payment, minimizing discrepancies and errors. This automation leads to significant cost savings and improved financial accuracy.

  • Proactive compliance management: Navigating the labyrinth of transportation regulations can be daunting. Managed providers stay abreast of evolving compliance requirements, ensuring your operations remain compliant and mitigate potential risks.

  • Data-driven reporting and analytics: Detailed reporting and analytics provide valuable insights into your logistics performance. This data-driven approach empowers you to identify areas for improvement, optimize routes, and make informed strategic decisions.

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An Example

Imagine a national retailer with a complex supply chain, sourcing products from multiple suppliers and distributing them to stores across the country. Managing this intricate network in-house could be overwhelming, requiring significant resources and expertise. By partnering with a managed transportation provider, the retailer gains access to a dedicated team of logistics professionals who handle every aspect of their transportation needs.

The provider analyzes the retailer's shipping patterns, identifies optimal routes, and negotiates favorable rates with carriers. They implement a transportation management system (TMS) that provides real-time visibility into shipments, allowing the retailer to track inventory levels and proactively address potential delays. The provider also handles freight bill auditing and payment, ensuring accuracy and efficiency. Moreover, they stay abreast of regulatory changes, ensuring the retailer's operations remain compliant.

Through this partnership, the retailer benefits from reduced transportation costs, improved delivery times, enhanced visibility, and mitigated risk. They can focus on their core business of merchandising and customer service, confident that their logistics operations are optimized.

In essence, managed transportation services, often delivered by experienced 3PL providers, provide a seamless, integrated solution that handles every facet of freight operations, from strategic carrier selection to final delivery. This comprehensive support not only streamlines logistics but also unlocks significant benefits, which we'll explore in the next section.

 

The Benefits of Managed Transportation Services

The advantages of implementing managed transportation services extend across various facets of your supply chain, delivering tangible improvements. Let's explore the key benefits:

Cost Savings

One of the most significant benefits is substantial cost savings. Managed transportation providers leverage their extensive carrier networks and market expertise to negotiate highly competitive freight rates. This translates to direct cost reductions, optimizing your transportation spend. Furthermore, streamlined processes and automation minimize administrative overhead. 

Tasks like freight bill auditing and payment, often time-consuming and prone to errors, are handled efficiently, reducing labor costs. Studies indicate that companies utilizing managed transportation services can achieve an average of 5-15% in cost savings. This is due to the combined effect of negotiated rates and operational efficiencies.

Operational Efficiency

Another key advantage is enhanced operational efficiency. Outsourcing transportation management liberates your internal resources, allowing your team to concentrate on strategic initiatives rather than day-to-day logistics tasks. Real-time tracking and proactive issue resolution are cornerstones of managed services. 

Should a shipment encounter a delay or disruption, the provider swiftly addresses the situation, minimizing impact. Instead of spending hours tracking shipments, your team can focus on strategic initiatives, such as improving customer satisfaction or developing new market strategies.

Visibility and Control

Improved visibility and control are achieved through advanced technology platforms that provide unparalleled visibility into your supply chain, offering real-time insights into shipment status, carrier performance, and overall logistics operations. This data-rich environment empowers you to make informed, data-driven decisions. By analyzing trends and performance metrics, you can identify areas for optimization and drive continuous improvement.

Risk Mitigation

Finally, managed transportation services offer mitigated risk. Compliance management is a critical aspect; with providers staying abreast of evolving regulations, you can ensure your operations remain compliant and avoid costly penalties. Partnering with a team of logistics experts reduces risk across the board. Their knowledge and experience minimize the likelihood of errors, delays, and other disruptions. With comprehensive reporting and analytics, you gain a clear picture of your supply chain, enabling you to make informed decisions regarding carrier selection, route optimization, and inventory management.

Unlocking the Power of Managed Transportation

From fluctuating transportation costs and capacity constraints to increasing customer expectations and complex regulations, staying ahead of the logistics curve can be a constant battle. Managed transportation services offer a strategic solution, providing the expertise and support needed to navigate these challenges and achieve optimal logistics performance.

But, by partnering with a managed transportation provider, you gain a dedicated team of logistics professionals who act as an extension of your business. They handle the intricate details of carrier management, shipment tracking, compliance, and optimization, allowing you to focus on your core competencies. The benefits are undeniable: reduced costs, improved efficiency, enhanced visibility, and mitigated risk.

If you want to streamline your logistics operations and gain a competitive edge, consider partnering with a managed transportation provider like Customodal. We specialize in delivering customized solutions tailored to your unique needs. Our team of experts leverages cutting-edge technology and industry best practices to optimize your transportation network, reduce costs, and enhance performance.

 

Ready to transform your logistics operations and unlock new levels of efficiency? Contact Customodal today to learn more about our managed transportation services and how we can help you achieve your business goals.

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